Here is a list of the most frequently asked questions.
- I have a cartridge without ink level management. What does this mean? +
- Your cartridge for franking Machine is losing ink. +
- There is still some ink left in my cartridge even though it says "empty". +
- My HP inkjet printer requires alignment when installing a new cartridge. Is this normal? +
- My inkjet cartridge does not clip into my printer correctly and is not recognised by the printer. +
- An "Ink System Error" or "Ox" message is displayed on the control panel. +
- Your cartridge is losing ink. +
- Ink does not appear or is missing on prints after cartridge replacement. +
- Yield, i.e. the number of pages printed, seems to be lower than announced. How can this be checked? +
- The copier makes noise when a cartridge is installed. +
- Autonomy, i.e. the number of pages printed, seems to be lower than announced. How can this be checked? +
- The inkjet cartridge does not have the same shape as the original one. +